Training and Assessment Strategy-MSSSS00012 Recommend energy improvements Skill Set PMB aggressive or abusive customers SIRXCEG006

aggressive or abusive customers SIRXCEG006 Provide online customer service SITHFAB002 Provide responsible service of alcohol * We can develop additional elective units that are not listed on request (Please contact us for further information)

analyse and verify data from different source inputs ICTDAT503 Use unsupervised learning for clustering * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units AVIM0003 Conduct aeronautical knowledge training and flight training AVIM0004 Conduct training for the issue of an endorsement AVIM0005 Facilitate non-technical skills instruction TAEASS401 Plan assessment activities and processes TAEASS402 Assess competence TAEASS403 Participate in assessment validation TAEASS502 Design and develop assessment tools TAEDEL401 Plan

communicate and search securely on the internet Group B ICTICT203 Operate application software packages Group B * We can develop additional elective units that are not listed on request (Please contact us for further information)

Our session plan supports trainers to deliver effective

Training and Assessment Strategy-MSSSS00012 Recommend energy improvements Skill Set PMB aggressive or abusive customers SIRXCEG006You can purchase a template to customise it to the needs and requirements of your learner cohort and training organisation. If you want us to customise it for you, please contact us.