SCORM Compliant Package-TLII3022 Provide customer service in rail operations AVI Units of competency CHCMGT002 Manage

Units of competency CHCMGT002 Manage partnership agreements with service providers CHCMGT003 Lead the work team CHCPRP001 Develop and maintain networks and collaborative partnerships * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units RIICOM201E Communicate in the workplace RIIERR203E Escape from hazardous situations unaided RIIERR205D Apply initial response first aid RIIGOV201E Comply with site work processes/procedures RIIMCU217 Apply spontaneous combustion management measures RIIMCU208E Conduct basic strata control operations RIIMCU214E Conduct ventilation operations RIIRIS201E Conduct local risk control RIIWHS201E Work safely and follow WHS policies and procedures Elective units RIIERR201E Conduct fire team operations RIIERR204E Provide aided rescue to endangered personnel * We can develop additional elective units that are not listed on request (Please contact us for further information)

policies and procedures in the construction industry CPCCSH2003A Apply and install sealant and sealant devices CPCCWHS1001 Prepare to work safely in the construction industry CPPSEC2022 Install electronic locks and locking systems MSFBA3015 Install louvre shutters * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units VU22384 Develop and document a learning plan and portfolio Speaking and Listening (1) VU23525 Give and respond to straightforward information Reading and Writing (1) VU23526 Read and write straightforward transactional texts Language Skills (2) VU23527 Read and write straightforward informational texts VU23524 Engage in straightforward casual conversations and spoken transactions General Electives (3) BSBINS301 Develop and use information literacy skills ICTWEB306 Develop web presence using social media ICTICT214 Operate application software packages * We can develop additional elective units that are not listed on request (Please contact us for further information)

Elective units AHCBUS610 Manage agribusiness risk AHCBUS613 Manage human resources AHCNRM603 Implement a monitoring

SCORM Compliant Package-TLII3022 Provide customer service in rail operations AVI Units of competency CHCMGT002 Manage* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.