Assessment Kit-CHCMHS001 Work with people with mental health issues Graduate Certificate health and environment policies and

health and environment policies and procedures FWPCOR3202 Conduct quality and product care procedures FWPCOR3203 Evaluate fire potential and prevention HLTAID003 Provide first aid Elective units AHCARB319 Use arborist climbing techniques FWPCOT3311 Use environmental care procedures to undertake fire salvage operations AHCWRK302 Monitor weather conditions FWPCOR2204 Follow fire prevention procedures TLIC3004 Drive heavy rigid vehicle TLIC3005 Drive heavy combination vehicle * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units AUMATK002 Prepare and operate tools

Core units SIRXCEG001 Engage the customer SIRXCEG002 Assist with customer difficulties SIRXCEG003 Build customer relationships and loyalty SIRXCOM002 Work effectively in a team SIRXIND001 Work effectively in a service environment SIRXRSK001 Identify and respond to security risks SIRXSLS001 Sell to the retail customer SIRXWHS002 Contribute to workplace health and safety Elective units CHCDIV001 Work with diverse people SIRXCOM003 Promote team cohesion SIRXCEG008 Manage disrespectful

test and rectify single and three-phase transformers MEM18103 Fault-find

codes and practices in the workplace CPCPMS3041 Install domestic solid fuel burning appliances CPCPMS3037 Install and commission a single head split system air conditioning * We can develop additional elective units that are not listed on request (Please contact us for further information)

Assessment Kit-CHCMHS001 Work with people with mental health issues Graduate Certificate health and environment policies andOur assessment resources contain everything you need to begin assessing your learners. Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our assessment resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of