SCORM Compliant Package-TLIP0003 Ensure the confidentiality, privacy and security of customer information SIT operate and troubleshoot a small

operate and troubleshoot a small enterprise branch network Group B ICTNWK405 Build a small wireless local area network Group B ICTNWK408 Configure a desktop environment Group B ICTNWK421 Install

assess and control safety risks Elective units SITXINV002 Maintain the quality of perishable items SITXHRM001 Coach others in job skills SITXFSA001 Use hygienic practices for food safety SITHFAB002 Provide responsible service of alcohol SITHFAB004 Prepare and serve non-alcoholic beverages SITHFAB005 Prepare and serve espresso coffee BSBWOR203 Work effectively with others SITHCCC006 Prepare appetisers and salads SITHCCC007 Prepare stocks

Units of competency CHCAOD009 Develop and review individual alcohol and other drugs treatment plans CHCAOD001 Work in an alcohol and other drugs context CHCAOD006 Provide interventions for people with alcohol and other drugs issues CHCAOD004 Assess needs of clients with alcohol and other drugs issues * We can develop additional elective units that are not listed on request (Please contact us for further information)

facilitate and review all aspects of case management CHCCSM004 Coordinate complex case requirements CHCCCS004 Assess co-existing needs * We can develop additional elective units that are not listed on request (Please contact us for further information)

The learner guide meets training package criteria and is developed in a logical order

SCORM Compliant Package-TLIP0003 Ensure the confidentiality, privacy and security of customer information SIT operate and troubleshoot a small* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.